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Restaurant & Bar EPoS Systems
T3000 Restaurant EPOS System
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The T3000 package is an advanced Windows-based touch screen EPoS system for bars, cafes, restaurants and take-away operations. It is our most popular package solution for busy operations due to the advanced CES Touch EPOS software which is flexible, reliable and proven and the high-performance Sam4s Titan S360 terminal with a modern slimline design, small footprint, Windows 10 IoT, a range of peripheral options and its 3 year warranty.
Whether you run a cafe, pub, nightclub, restaurant, takeaway or a food delivery operation, the T3000 EPoS package is loaded with comprehensive features to support your business. Yet it is fast to set up and simple to use.
The CES Touch software has many advantages over the other POS software packages as it includes advanced stock management features as standard without the need to purchase and operate a separate back office system. This includes storing the cost prices, suppliers, pack quantities, raising purchase orders, receiving deliveries (with option of handheld PDA included), stock take and recipe management with ingredients stock control. For fast food takeaways, it also provides the option to print container labels on the optional Sales Label Printer. Gross Profit reports provide essential insights into the performance of each of your product lines.
The T3000 can be operated as a single terminal system or a network of multiple terminals. The standard system includes fast Point-of-Sale functions, stock control, comprehensive sales reporting, staff performance monitoring, sales accounting reports and a range of management analysis reports.
The system supports multiple Kitchen Printers and Wireless Waiter Tablets. Optionally add integrated credit card processing, otherwise you can also use your own credit card machine alongside the system.
The wealth of advanced capabilities make the T3000 totally flexible and scalable, allowing you to implement and benefit from its many features from the outset or as and when your business grows or your needs change. If you want faster transaction processing, fewer staff errors, improved customer service, tighter stock control, accurate sales and financial reporting or better security, the system configuration can be customised to match your current and ongoing needs.
T3000 PACKAGE CONTENTS
Each T3000 package from EposSystems.Com is supplied with a touchscreen terminal, epos software, a fast thermal receipt printer and a secure cash drawer as per the specification below, together with the Service Pack for setup, training and support:
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Sam4s
Titan S360 Touch Screen Terminal
The Titan S360 15" Touchscreen Terminal has a modern slimline design, operates silently, has a waterproof front and boasts a powerful specification with Intel processor, 4gb RAM, 64gb SSD storage and the latest Windows 10 IoT operating system. Note: The standard
specification does not include any rear
customer display - see the Options section
if you wish to add a rear customer display. |
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CES
Touch EPoS Software The CES Touch software
is provided on a permanent licence - there
are NO ongoing licence fees. Latest CES Touch Version 10.0.065 released March 2022 The standard package includes comprehensive POS functions, a range of sales, stock management, financial accounting and management reports, and the inbuilt Back Office mode which allows the system settings to be configured, screen layouts to be edited, and products/prices to be added and amended.  |
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Front
Opening Cash Drawer Heavy Duty Metal Construction. Black casing colour 3 Position Keylock. 2 Media Slots. Drawer Open Sensor. RJ11 Printer Connection. Dimensions (approx) Height: 110mm Depth: 410mm Width: 410mm. Net Weight (approx): 7Kg |
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Epson
TM-T20III Thermal Receipt Printer The Epson TM-T20iii Thermal Receipt Printer is compact in size, but fast in performance, reliable in operation and has easy drop-in paper loading so the paper roll can be replaced instantly. A modern-design printer complements the touchscreen. Its small footprint uses minimal counter space. You can print both customer Receipts and Kitchen Tickets on the same printer. Alternatively, see our Kitchen Printers in the Options section if you require a separate printer for the kitchen. |
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Equipment
Warranty The Package includes 3 year RTB Warranty on all Sam4s equipment and 1 year RTB Warranty on other equipment. |
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Cables,
Power Supplies & Consumables All equipment includes UK power supply and standard length (typically 1.5 -1.8m) data and power cables. A sample paper roll is included with each printer and, where required, an ink ribbon. Exceptions: Your Router does not need to have Internet connection for normal day-to-day operation of the epos system, it is only needed for the duration of the remote setup & training and if you are using any optional web-based add-on modules (eg. integrated card payment processing, web-based Back Office System, online food ordering, postal address lookup etc). |
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Service Pack
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You may add the following optional Sam4s peripheral equipment to the standard package:
Rear 2-Line Customer Display Integrated rear 2-line VFD customer display for the Titan series terminals. Displays the product name and price, transaction total and change due. In idle mode, it will display a welcome message.
9.7" Graphical Advertising Customer Display Integrated graphical colour rear 9.7" LCD display for the Titan series terminal. Displays multiple lines of the transaction and the Total Due while sale is in progress and your advertising content around the transaction window. Alternatively, the transaction details can be excluded (or limited to just the Total Due) and the whole display can be used for advertising content.
The advertising content can be made up preset graphical images (jpg files) for advertising - either static or multiple scrolling images. You can easily update the content whenever you like.
Dallas Key Reader Integrated Dallas Key fob reader for use with magnetic dallas keys on Sam4s Titan series terminals.
Ideal for busy environments where multiple staff share the same terminal(s). Dallas keys are much faster than keying a PIN number, and they are more secure than using on-screen name buttons.
When a staff member places their dallas key on the reader, it will resume from where they previously left off. In a networked environment, staff can recall partial transactions from any terminal.
Magstripe Card Reader Integrated 3-track Magstripe Card Reader for Sam4s Titan series terminal.
For use with Membership Cards, Loyalty Cards, Club Cards etc where data is encoded on a magnetic stripe on the back of the plastic card.
Memory & SSD Upgrades The standard Titan terminal specification has 2gb RAM which is more than sufficient for Windows 10 IoT and the CES Touch epos software. For data storage, 64gb SSD will comfortably hold 8-10 years of data for a typical retail shop or restaurant. However, if you wish to make your terminal more future-proof or require potential performance enhancement then memory / storage upgrades are available as follows:
- Upgrade from 2gb to 4gb RAM £85
- Upgrade from 2gb to 8gb RAM £140
- Upgrade from 2gb to 16gb RAM £240
- Upgrade from 64gb to 128gb SSD storage £120
Memory upgrades are factory-fitted and recommended only at the time of initial order. If you wish to upgrade memory at a future date, the terminal will need to be returned to the Sam4s Service Centre to avoid invalidating the warranty.
For SSD storage, due to Microsoft Windows 10 IoT license installation, the option to upgrade to 128gb is only available from us at the time of initial order.
You may add the following optional equipment, peripherals and software modules to the standard package:
External Customer Advertising Display We can also offer non-integrated advertising displays in sizes from 8" - 19" +. These can be pole mounted or fixed to a counter-top stand. They connect with a VGA cable to the secondary VGA port of the touchscreen terminal and use their own power supply.
The external screen displays a Transaction Window with multiple lines of the transaction and the Total Due while a sale is in progress. In idel mode, it will scroll through your advertising content
The advertising content can be made up of text boxes and preset graphical images (jpg files) for advertising - either static or multiple scrolling images or text boxes, as well as videos (mp4 files) and a link to a live website with HTML content or locally stored HTML files. You can easily update the content whenever you like.
Ideal for showing menus, promotions, pictures of your dishes/products, special offers and other store news.
Remote Kitchen Printer Printed kitchen tickets reduce mistakes, improve chef / barman / waiter understanding, save writing time, and allow easier management in the kitchen of food orders. The system supports multiple kitchen printers with each Menu Item being set to print on a particular printer (eg. Drinks at the bar, Cooked food in the kitchen, Salads on the cold food counter etc)
We recommend Bixolon (formerly Samsung) SRP275 impact printers for kitchen tickets as the plain paper and ink is more resilient and less prone to fading from steam / liquid, and the printer makes a noise while printing, thereby alerting kitchen staff of a new order. Bixolon printers come with a 2 year manufacturers warranty.
Bixolon SRP275 Manual Tear Bar (Serial) Bixolon SRP275 AutoCutter (Serial) Bixolon Wall Mount Bracket Bixolon Kitchen Buzzer with Light Bixolon Wet Cover Bixolon SRP275 Extra Ink Cartridge (Black/Red) Box of 20 Paper Rolls (White, 1-ply) Box of 20 Paper Rolls (White/Yellow, 2-ply) Box of 20 Paper Rolls (White/Yellow/Pink, 3-ply) CABLES:
For Serial printers, a 2m data cable is included. Longer cable lengths (high quality shielded serial cables) are available upto 30metres length at £20 plus £1 per metre.
Please note: If you book on-site installation, our service does not include any drilling, trunking, climbing or removal of floorboards, skirting, tiles or furniture. You will need to contract a professional tradesman / electrician to properly run, fit and test your data cables. Ethernet cables must be properly terminated with either a Cat5 socket or RJ45 plug, and tested prior to installation.CES Touch Additional Workstation License The Additional Workstation License allows you to operate the full version of the CES Touch software on your own PC / Laptop computer at the same premises, connected to the same Router as the pos terminals.
This is ideal for back office use if you wish to run reports, update customer accounts, update products / prices, book in stock deliveries, print shelf edge labels and other such back office features without having to disturb the till operators (where all these functions can also be performed). Updates are made in real-time to the POS terminals.
You will need to have a compatible Windows 8 or Windows 10 computer with at least 1gb RAM, sufficient disk space and at least a 13" screen, and have Administrator level access. The license fee is for a one-off permanent lifetime license and is not transferable.
CES Touch Back Office System CES Touch Back Office is a web-based back office system. It allows remote reporting and centralised product/prices management as well as stock reporting and various other reports.
Setup Price is for initial configuration of the web-based back office system and a 1 hour remote training session. The annual subscription fee applies per POS terminal, per annum.
Wireless Waiter Tablet 8" Commercial-grade 8" Windows Tablet for wireless waiter use. Allows orders to be instantly communicated to the kitchen, improving productivity, reducing errors and writing time and increasing customer satisfaction. The tablet has the same screen layouts as the 15" touchscreen, so all features such as Bill printing are also available on the Waiter Tablet. Requires good quality WiFi signal within the areas of your premises where the tablet(s) will be used.
Price includes HiSense 8" Windows Tablet, Windows 10 IoT, with charging dock and CES Touch llifetime software license.
Also available:
HiSense 10" Wireless Waiter Tablet,
with CES Touch software license
Windows 10 IoT
robust build, rugged design.
Includes Docking Cradle @ £1075 eachTerra 10" Wireless Waiter Tablet,
with CES Touch software license
Windows 10 Professional
robust build, long battery life. @ £730 each
more detailsCustomer Database & Loyalty The Customer Database stores name, address, email, photo and telephone numbers of your customers, allows you to categorise them, assign them to Price Level (eg. Members Pricing) and also operate prepaid accounts, where you can accept deposits and run up transactions against the account balance. The Expiry Date feature allows it to be used for subscriptions and membership renewals too - perfect for social clubs and sports clubs with a membership database.
With the Loyalty Points features, your customers can earn points for individual product purchases or by transaction value, and redeem the points value (as defined by you) against future purchases.
You can use plastic cards with either a magstripe or barcode to identify members - your terminal will require an MSR Reader or Barcode Scanner.
Module price is per terminal.
A multi-site edition is available allowing your customers to use their Loyalty Points at multiple branches - contact us with your requirements for pricing details.
Telephone Caller ID Module Module for 1 analog phone line and 1 touchscreen terminal. You will need to have the Caller ID service enabled by your telephone service provider.
When the phone rings, the telephone number will display in a window on the EPOS software, together with the Name & Address of the customer (if exists in the database) or otherwise you can add the new customer record to the database. Also option to view Previous Orders for each customer.
Postal Address Lookup Live postal address lookup from postcode entry when adding new records to the Customer Database. Requires internet connectivity. Annual subscription to Royal Mail provider is per terminal user and cost is per postal region (eg. LS region for all Leeds postcodes, WF region for all Wakefield postcodes), with unlimited lookups.
Module price is per terminal.
Annual Subscription for 1st Region Annual Subscription for Extra Region Graphical Table Map The Graphical Table Map allows you to similuate the layout of your restaurant / bar on screen, with the ability to position tables, set colours, sizes and shapes and other identifying objects (eg. door, tree, piano etc)
It can help waiting staff work faster and makes fewer mistakes.
Module price is per terminal.
Integrated Card Payment Processing You can use your own standalone card payment machine alongside the CES Touch software, but if you wish to speed up and automate the payment process and avoid the possibility of manual keying errors for the card payment amount, then CES Touch integrates with the following compatible payment services providers:
3R Telecom You will need to setup a dedicated new merchant account via ourselves. After completing account setup formalties, the merchant account provider will then supply a compatible card terminal loaded with the appropriate software for use with the CES Touch epos software and we will assist with it's integration to the epos system.
The standard terminal is a wired terminal that requires connection to your Router and internet access.
You cannot use any other merchant account or existing account for integrated card payment processing. Only a new merchant account set up via ourselves will be integrated by us. Additional fees will apply if a site visit is required to your premises to configure the card terminal.
Kitchen Monitor System Available either as a 15" Wall Mounted Touchscreen, or as a 19" LCD Monitor with Keypad and Mini PC. Kitchen software included.
Orders are shown on the Kitchen Monitor with time, and can be set to flash overdue when a preset time limit has been reached.
Magnetic Dallas Keys In a fast paced environment with multiple staff sharing the same terminals, Dallas Key Fobs allows staff to logon and logoff the epos system quickly and securely. Keys are reusable and can be re-allocated to replacement staff.
Note: Requires a Dallas Key Reader to be fitted to the touchscreen terminal - see below.
CAS PDII POS Scale Trade-approved integrated POS scale with RS232 serial interface. Suitable for delis and supermarkets for automated priced of weighed items such as cheese, meat, fish, fruit and veg. 6kg or 15kg capacity.
Option for Pole Display that shows the weight, additional £90.
Avery FX120 POS Scale Trade-approved integrated POS scale with pole display and RS232 serial interface. Suitable for delis and supermarkets for automated priced of weighed items such as cheese, meat, fish, fruit and veg. 15kg capacity.
Dibal G POS Scale Trade-approved integrated POS scale with pole display and RS232 serial interface. Suitable for delis and supermarkets for automated priced of weighed items such as cheese, meat, fish, fruit and veg. Available in 6kg or 15kg capacity. With its keypad, the Dibal G can also be switched to be used as a stand-alone weighing scale.
Also available:
Dibal DPOS-400 POS Weighing Scale
with Pole Display and RS232/USB interface.
£425
Click an image below to expand.
Example of a Sales Screen for a Fast Food Take Away |
Example of a Sales Screen for a public house |
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Example of a Sales Screen for a gastro pub with hotel rooms |
Example of a Sales Screen for a Chinese restaurant and take-away |
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| Example of a Sales Screen for a snack bar |
Example of a Sales Screen for a traditional pub and restaurant |
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Example of a Sales Screen for a cafe |
Sample Screen Shots from the Customer Database, Reports Menu & Login Screen |
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Pop-up menus for cooking instructions (eg "mild", "spicy") or condiments ("ketchup", "mayonnaise") or modifiers ("no onions", "extra cucumber") can also be defined.
The individual buttons can be colour-coded and contain text or graphical images of your menu items.
Whether you operate an Indian restaurant, a Mexican, Sri Lankan, Thai, Italian or any other type of restaurant, a chicken take-away, or a pizzeria the screens can be customised for your type of business.
REGISTERING SALES
Select from on-screen menu or key-enter open
amount Enter PLU code or barcode number or Scan barcode Optionally choose condiments, cooking options,
product options Optionally link to Weighing Scale for fruit/veg,
meat, fish, salads etc. Register sales as cash or eat-in / take-away,
assign to a table, room or tab % Discount or Amount Discount, mix and match
promotions % Discount or Amount Discount, mix and match
promotions Discount by item or entire bill Specify cash, card, cheque or other payment type Hot-keys for £5, £10, £20,
£50 tender Calculates change due for cash payments Controls cash drawer opening Print receipts with logo, header/footer message Void any individual line item on the bill or
the entire bill Refund functionSCREEN DESIGNER
Design your own screen layouts Button sizes and text/button colours can
be defined Pictures/Images can be placed on buttons Items can be position where required Add any combination of keys to each screen
(PLU, Functions, Macros, Departments etc) You can activate a particular screen when
a specific PLU is selected Screen sequence can be linked (eg. choose
pizza base, choose toppings etc) Screen can auto-close after 1 item, or can
remain till closed. Screen saver - screen can go blank or show
graphic image after set minutes Screen levels can be controlled by day of
week - eg. different weekend menu Using Price Levels, time-specific prices
can be set up (eg. happy hour, early bird
etc)REPORTING
Define end-of-shift time after midnight
(useful for late night bars, nightclubs etc) Print daily sales summary by terminal or
all system Print sales by PLU, by product group, by
department, or by staff Sales reports shows VAT breakdown and sub-totals
for each group Hourly sales report Numerious sales, financial, stock and employee
performance reports Gross profit reports Report sequencer allows multiple reports
to be printed at onceNETWORKING FUNCTIONALITY
Ethernet compatible, so as many terminals
as required can be connected Real-time updates of check tracking, so
every terminal has access to all guest bills Real-time clerk interrupt and floating clerks Staff can start/resume transactions on any
terminal Share all remote printers Generate either consolidated reports for
all terminals or reports for a particular
terminal Till by Till financial reports, including
Station Totals report Real-time product updates - new items instantly
available on other terminalsCLERK INTERRUPT
Ability to interrupt a sale in progress,
so other employees can commence other sales On screen employee status, so sales in progress
can be seen Ability to commence transaction on one terminal,
and update/close on other terminals Access to bill tracking across all terminals
on a networkCHECK TRACKING
Track bills for restaurant tables, bar tabs,
function rooms and restaurant balances Screen lists all outstanding bills Retrieve any open bill, with itemised details
including payment information Hourly analysis of open bills Ability to allocate seat numbers within
a transaction Split payment facility to split bill into
equal segments for each guest Bill transfer - ability to transfer/join
different bills Recall bills by table number of bill number Ability to maintain account balancesTABLE MANAGEMENT
Multiple Zones (eg. Bar area, Balcony, Function room) Easy selection of tables and allocation of bills Optional Graphical table map showing status of each table Track number of covers Transfer bills from one table to an other Split bill payment and "Go Dutch" Hold/Recall billsRECEIPT/BILL PRINTING
Print complete itemised bills and mini receipts Print A4 invoices and statements Print image/logo on receipt heading Ability to group items on bill (eg. starters, drinks) Allocate external printers to use on the network Printers can be re-allocated as and when required Receipt printing can be turned on/off, and Print Receipt button used Specify number of bills/receipts to printKITCHEN / BAR PRINTING
Print food/drink orders to external order printers For each PLU, determine which printer will print to Upto 9 printer groups can be defined Printers can be re-allocated as and when required Automatic time-schedule for controlling location of printing Option to print a particular order to a particular order printer Global order numbering sequence, so all orders can be tracked Content of kitchen ticket can be configured (eg. grouping like items)STAFF SIGN-ON
Staff can sign on with a name-key, staff number, pin number or Dallas Key Staff can be auto signed-off after each transaction or can manually sign off Clocking in/out system to report staff hours for wages calculationsBARCODE SCANNING FOR RETAIL
Supports EAN-8, EAN-13, UPC-E, UPC-A and Addendum barcodes Can process price-inclusive Scale Barcodes Can combine retail and hospitality terminals on same network Unlimited number of PLU's (subject to diskspace) Supports hand-held, fixed-mount and counter-mounted barcode scanners Can scan barcode for Price Inquiry Functions to recognise unknown barcodes and auto-addPLU STOCK CONTROL
Real-time updating of stock levels for each PLU Specify minimum and maximum stock levels Mode lock for stock maintenance - adjustments and stock taking Wastage feature to deduct expired or damaged stock Reports for current stock and stock re-order Parent product links allow subtraction (using integer or decimal) from main
product (eg. half-pint can reduce stock of full-pint PLU by 0.5) Detailed stock reportsINGREDIENTS / RECIPES
Store independent ingredients for stock control in addition to PLU Ingredients can be allocated to a particular recipe for stock control Recipes can be nested Comprehensive food costing report analysisPRODUCT USAGE ANALYSIS
Allows tracking of products use from a case or box Hourly, 30-minute or 15-minute usage analysis Summary or detailed reportsELECTRONIC JOURNAL
Electronic Journal stores details of all recent transactions Define what information is stored for each transaction Complete analysis for reporting purposes Journal can auto wrap round or provide warning when fullPRODUCT SETTINGS AND GROUPING OPTIONS
Main grouping eg. Wet Sales / Dry Sales or Take-Away / Restaurant sales Product category grouping eg. soft drinks, wines, beers, spirits Tax rates - set one of 6 tax rates for each product group or individual PLU Define a PLU as a condiment salt, pepper, ketchup, mayonnaise, sugar, vinegar
etc Compulsory condiments (eg. steak cooking instructions - rare, medium etc Single item PLU to finalise sale (eg. entrance fees) Memo information - for additional text to be printed on receipt Auto-Scale PLU - for link to a weighing scale of items like fruit/veg/fish,
cheese, meat etc Stock and non-stock PLU to enable stock control Linked PLU - eg. on meal deals, individual stock items deducted automatically Enable / Disable Promo inclusion using the Promo function key Optional surcharge, by amount or percentage Reference Number entry - eg. product serial number Enable/Disable discounting for each PLU Specify if PLU is to be included on kitchen/bar printed orders, and which
printer Specify if PLU is to be highlighted in RED on kitchen/bar printed orders Specify if PLU appears on customer receipt Optional image for each PLU can be printed on receiptSTOCK CONTROL
Store actual stock inventory at outset Add stock transfers in (eg. new deliveries) and deduct stock transfers out Deduct stock wastage (eg. returns, expired or damaged stock) Specify minimum stock level to trigger appearance on stock re-order report Real-time stock enquiry button for a particular PLU Option to show stock levels on screen menu Supports pints, half-pints, shots, double shots, small/large wine glasses
etc Allows proportional stock adjustment eg. slices of pizza/cake, items from
a packSHIFTS
Multiple shifts can be defined for auto-reporting (eg. morning, lunch, afternoon
etc) New shift can be auto or manually activated Kitchen/bar printers can be auto-activated at set timesMIX & MATCH PROMOTIONS
Specify which PLU's are part of each promotion Print the promotion on the customer receipt 'eg.2 for price of 1' Specify discount amount, if fixed price promotion eg. Buy 3 for £2 Specify quantity of each PLU/group to trigger the promotionEFTPOS INTEGRATED CARD PAYMENT PROCESSING
Process credit & debit card payments seamlessly Supports 'cashback' transactions Supports contactless cards, Apple Pay and Android Pay Wired terminal (Ethernet) or option for Wireless (gprs) terminalSECURITY FEATURES
Staff access can be controlled by PIN number, fingerprint or dallas key Control and restrict access to specific features for each staff Drawer Limit - gives warning when cash exceeds drawer limit Open Drawer Alarm - when cash drawer is open for too long 
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Call us on
020 7523 5000 to order by phone
Express Same Day Despatch Option £65 : If you require same day despatch of the T3000 system for delivery to a UK Mainland address within 1-3 working days, your order with cleared payment must be completed by 11am Monday-Friday.
Setup & Training Service: As part of a Service Pack purchase, your food/drinks menu will initially be setup by us remotely and uploaded to your system. Typically, for Standard Programming, this is done within 2-3 working days from our receipt of your Food/Drinks menu and the completed Programming Form. The Service Pack also includes a remote training session and a Level One software support subscription.
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